Safety & Privacy
Built with families and safety first
Wanderly pairs the benefits of AI with human judgment and rigorous safety best practices so every story helps kids feel seen, supported, and secure.
SAFE TO READ
Content Safety
We ensure every story is safe, appropriate, and developmentally sound for your child.
Thoughtfully Made
Rigorously tested, parent-approved stories
Each Wanderly story starts with a child development goal and an idea for a story, and is crafted into an interactive story by a Wanderly team member. Then each story is play-tested by a parent and once it our quality standards, is released to the app. Feel free to reach out with a story request if you're looking for something specific.
Private by Default
Your stories stay within your walls
You will only see the stories you create and the stories you create will only be visible to you. Nothing is shared publicly unless you explicitly export or print it.
Visual Safety
Parent-reviewed images
All images are reviewed by a parent and then matched with a story. This ensures every visual element in your child's story is safe and appropriate.
Expert Review
Developed with therapists, approved for growth
Wanderly's story engine is reviewed by licensed educators and therapists to make sure every experience is age-appropriate and responds appropriately to each child's choices. Our story engine is designed to handle sensitive topics with care—affirming feelings while guiding stories to be beneficial for children and their growing minds.
IN CONTROL
Data Privacy
Your family's privacy is our priority (we are parents too). We are committed to transparency about how we handle your data.
Our Commitment
Zero third-party marketing, ever
We will never sell your data or share it with third parties for marketing purposes. We do not allow any third parties to use your data to market to you. Your personal information stays protected with us.
Parent Controls
You sit in the driver's seat
Age gates ensure parents make all decisions about data sharing and Premium signups. Data is logged anonymously when the app is not in parent mode. You can delete your app data at any time without deleting your account.
Technical Foundation
Industry-standard encryption and storage
Your data is protected using secure, compliant services and transmitted with industry-standard encryption protocols. We utilize reliable platforms and secure APIs to ensure the integrity and confidentiality of your information.
Vetted AI Partners
Data serves one purpose: your stories
To create custom stories, we securely share your story customization choices with our trusted AI partners. This can include custom character descriptions and names, so that Wanderly can create a story that is unique to you.
Wanderly's AI partners do not retain your data longer than is necessary for service delivery (typically up to 30 days) and do not use it to train their models. Wanderly regularly audits our AI partners to ensure they are compliant with our privacy policy.
How to Control Your Data
You have full control over your data and privacy settings. Here's how to manage them.
Privacy settings in the app
Navigate to Manage Account > Terms & Data to control:
- Allow Conversion Tracking (this is used to improve Wanderly's marketing efforts, but you can opt out)
- Share story data with AI partners (required for creating new custom stories)
You can also delete your data in the app without deleting your account.
Delete your data without deleting your account
In Wanderly Stories, you always have the option to completely delete your account, but should you choose to delete data without deleting your account, you can remove all of the following information directly from the app:
Steps to delete your data:
- Child profiles: From the child profile picker in the upper right-hand corner of the Stories screen, you can delete individual child profiles.
- Characters: Go to the Characters screen, select a character, and click Delete at the bottom of the edit screen.
- Stories: Go to the Library screen, select a story, and click the Delete button at the bottom of the story preview screen.
Data that will be deleted:
- Child profiles and associated information
- Custom characters and character data
- Stories and story content
- All usage data related to these items
Deletion of this data is immediate. System logs related to this data will be deleted according to our Privacy Policy.
Data that will be kept:
- Your account information (email address and account settings)
- Payment and transaction records (as required by law)
Delete your account
If you wish to delete your account entirely, you can do so in two ways:
- Log into your account, navigate to Manage Account, and select Delete Account
- Send an email to hello@wander.ly with your account details and a deletion request
For more information about account deletion and data retention, see our Privacy Policy.
Questions about our safety practices?
We're here to help. Reach out anytime and we'll walk you through how Wanderly protects your family's stories start to finish.
Contact Support